FBI Tech Tuesday: Safe Online Surfing 2018-2019 Internet Challenge is Open-Spanish Version Now Available

Source: Federal Bureau of Investigation (FBI) State Crime News

PHOENIX, AZ—As young people spend more and more time online doing homework, gaming, and connecting to peers, it is critical that we teach them how to protect both their personal information and their well-being.

With participation growing and a Spanish version now available, the FBI’s Safe Online Surfing (SOS) Internet Challenge is reopening for the new school year, offering a game-driven curriculum that teaches students about online risks.

The SOS program covers topics such as cyberbullying, protecting personal information, recognizing trustworthy and untrustworthy sites, and avoiding malware through age-appropriate activities. As part of the SOS program, students visit the island that aligns with their grade level and surf through activities that teach how to recognize hazards and respond appropriately. This year, for the first time, the entire curriculum is also available in Spanish.

This year, the top five online scams reported to the FBI’s Internet Crime Complaint Center (IC3) for Arizona victims under the age of 20 are:

  • Non-payment/Non-Delivery
  • Use of Social Media as a means for fraud
  • Extortion
  • Personal Data Breach
  • Harassment/Threats of Violence

(Click here to see the IC3.Gov report and the full definitions of each scam)

The FBI-SOS Internet Challenge had a record level of participation during the 2017-2018 school year, with 906,104 students from schools in all 50 states, D.C., Puerto Rico, and the Virgin Islands completing the program.

In Arizona last year, 6,669 students participated from 53 schools.

SOS activities are available to everyone, but teachers must register their classes to participate in the tests and competition.

Each month during the school year, the classes with the top exam scores nationwide receive an FBI-SOS certificate and may be congratulated in person by local FBI personnel.

Visit sos.fbi.gov to explore the Safe Online Surfing Internet Challenge activities and to register.

Tech Support Fraud Scam Losses Increase 263% in Arizona

Source: Federal Bureau of Investigation (FBI) State Crime News

PHOENIX, AZ—In 2017, the FBI’s Internet Crime Complaint Center—or IC3.gov—received about 11,000 complaints from people who claimed to have lost $15 million in tech support scams. That’s an 86% increase in losses from 2016.

So far this year, Arizona residents have lost close to $1.3 million to tech fraud scams, an increase that already surpasses last year’s total losses by 263%. This type of fraud continues to be a problematic and widespread scam.

To help consumers fight back, IC3.gov recently issued a warning about the evolving ways that tech support scam artists are operating. Here’s what you need to know:

Tech Support Fraud involves a criminal claiming to provide customer, security, or technical support in an effort to defraud unwitting individuals. Tech support fraud scams can start in any number of ways; an unsolicited phone call claiming the victim’s device is infected with a virus or is sending an error message to the caller, or pop-ups claiming a virus was found on their computer or with a phone number to contact a fraudulent tech support company.

Criminals offer to resolve the issues and will typically request remote access to your device. Once they have access to your device, they download malware onto your computer, launch phishing attacks against your contacts, and access your personal information—including tax returns, health records, and more to further perpetuate the fraud.

To top it off, you’ve likely paid them for their alleged help before you figure out the true cost of this tech support fraud.

The “fake refund” variation of tech support fraud is increasing in reports and losses. In this scheme, the criminal contacts the victim offering a refund for tech support services previously rendered. The criminal pretends to refund too much money to the victim’s account and requests the victim return the difference. The “refund and return” process can occur multiple times, resulting in the victim potentially losing thousands of dollars.

So how do you protect yourself?

  • Remember that legitimate customer, security, or tech support companies will not initiate unsolicited contact with individuals.
  • Install ad-blocking software that eliminates or reduces pop-ups and malvertising, which is online advertising designed to spread malware.
  • Be cautious of customer support numbers found via online searches. Phone numbers listed in a “sponsored” results section are likely boosted to the top because a business (or fraudster) paid for that service.
  • Resist the pressure to act quickly. The criminals like to create a sense of urgency to produce fear and lure the victim into immediate action before you have time to think.
  • Do not give unknown, unverified people remote access to devices or accounts.
  • Ensure all computer anti-virus, security, and malware protection is up to date.
  • If you do receive a pop-up warning that looks like tech support fraud—shut down, wait a few minutes and try to restart your computer. Often, the pop-up will go away.
  • If a company is asking you to make transactions using gift cards that should be a red flag.

If you have been victimized by this scam, you can file an online report at the FBI’s Internet Crime Complaint Center at www.ic3.gov or call your local FBI office.

Central Arizona Safe Trails Task Force Honored with Prestigious FBI Director’s Award

Source: Federal Bureau of Investigation (FBI) State Crime News

PHOENIX, AZ—The FBI’s Phoenix Field Office is proud to announce that 13 members of the Central Arizona Safe Trails Task Force (CASTTF) received the 2020 FBI Director’s Annual Award for Excellence on Thursday, April 29, 2021. The Director’s Award is considered the most prestigious within the FBI.

These awards offer the Director and other FBI officials the opportunity to recognize Bureau employees and others who make extraordinary contributions to their communities and to the successful accomplishment of the FBI mission.

The award for Distinguished Service to the Law Enforcement Community was given to members of the Central Arizona Safe Trails Task Force for their work in combating violent crime in Indian Country. In 2019, the Salt River Police Department reported that their violent crime rate dropped 56% which was directly attributable to the CASTTF’s proactive work in partnership with the Salt River Police Department.

Members of the Central Arizona Safe Trails Task Force who received the award include eight FBI employees, two Mesa Police detectives, a Mesa Police sergeant, a Salt River Police detective, and a special agent with Homeland Security Investigations.

“We are particularly proud of these individuals who have demonstrated remarkable leadership in helping protect our communities,” said Sean Kaul, special agent in charge of the FBI Phoenix Field Office. “Through sustained effort, innovation, and collaboration, the Central Arizona Safe Trails Task Force stands as a model of interagency partnership on behalf of their community.”

Since 2019, members of the Chandler Police Department and Gila River Police Department have joined the Central Arizona Safe Trails Task Force to further address violent crime in Indian Country.

(Photo of the 2020 Director’s Award for Excellence)

FBI Tech Tuesday: Strong Passphrases and Account Protection

Source: Federal Bureau of Investigation (FBI) State Crime News

In honor of World Password Day on Thursday, May 6, 2021, the FBI is encouraging the public to strengthen their passwords/phrases and account protection.

Passwords are used for everything; we use them for our phones, computers, email, even financial information. Unfortunately, many use the same simple passwords, like 1234 or Password1, for multiple accounts. Simple passwords, even those with special characters, are easier for someone to crack.

Recent guidance from the National Institute of Standards and Technology (NIST) advises that password length is much more important than password complexity. Instead of using short complex passwords, use passphrases that combine multiple words and are longer than 15 characters. For example TechTuesday2021Strengthen!

Strong passphrases can also help protect against personal data breaches.

According to the FBI’s Internet Crime Complaint Center (IC3), a personal data breach is defined as a leak/spill of personal data which is released from a secure location to an untrusted environment. Also, a security incident in which an individual’s sensitive, protected, or confidential data is copied, transmitted, viewed, stolen, or used by an unauthorized individual.

Arizona reported over a thousand victims of personal data breaches with losses of more than $2 million in 2020, according to IC3. It’s important to note that scammers obtain people’s information in many ways. Sometimes a victim will unintentionally give the scammer their passwords, other times, the criminal is able to crack the code.

The following tips may help protect you and your information from a breach:

  • Make sure, at the very least, that your email, financial, and health accounts all have different unique passwords and/or passphrases.
  • Make sure your password is as long as the system will allow.
  • Set up multi-factor authentication for your accounts.
  • Don’t allow password “hints”

If you believe your email or other smart device has been comprised, please contact FBI Phoenix at (623)466-1999. Victims are also encouraged to file a complaint with the FBI at ic3.gov.

For more information on how to protect your voice and your devices, visit, https://www.fbi.gov/investigate/counterintelligence/foreign-influence/protected-voices.

FBI Media Advisory: Man Federally Indicted on Fraud Charges

Source: Federal Bureau of Investigation (FBI) State Crime News

On April 21, 2021, Frederick Stahmer, 54, was federally indicted on four counts of wire fraud. The indictment also contains a forfeiture allegation.

According to the indictment, the defendant obtained thousands of dollars from multiple investors in his business, Frederick Entertainment Inc. Frederick Entertainment Inc. was a concert and music promotion company in Oro Valley, Arizona, that sought to finance, produce, market, and promote music venues located around the United States. Stahmer lost his investors over $1 million in funds due to this scheme.

Indictments are only accusations, and a defendant is presumed innocent unless and until proven guilty.

Related court documents and information may be found on the website of the District Court for Arizona at http://www.azd.uscourts.gov/ or on PACER https://www.pacer.gov/ , magistrate number: 4:21-cr-00793

The FBI would like to thank the Oro Valley Police Department and United States Attorney’s Office, District of Arizona, for their work on this case.