GSA Highlights Progress on Citizen-Facing Digital Services, Cybersecurity in First Year of American Rescue Plan

Source: United States General Services Administration

March 10, 2022

WASHINGTON – Ahead of the first anniversary of the signing of the American Rescue Plan, legislation which has been the key driver of a strong economic recovery, provided the tools needed to fight the pandemic, and made long-term investments to revitalize the local economy in communities around the country, the U.S. General Services Administration (GSA) highlighted some of the key ways these investments are driving progress on technology modernization and making digital services simpler and more secure across government.

The American Rescue Plan signed by President Biden on March 11, 2021, included $150 million for the Federal Citizen Services Fund (FCSF) and $1 billion for the Technology Modernization Fund (TMF).

“From diversifying the federal technology workforce to bolstering our country’s cybersecurity, the American Rescue Plan has enabled transformative investments that will pay dividends for years to come,” said GSA Administrator Robin Carnahan. “A simple, streamlined and secure digital infrastructure is critical to delivering the services and benefits Americans need, and the American Rescue Plan took major strides toward that goal. We look forward to building on this progress with reliable, secure, and intuitive digital services that improve the lives of all Americans.”

The Technology Modernization Fund has invested in 9 projects totaling over $320 million since passage of the ARP. Examples of TMF investments include:

  • Improving citizen data protections. The TMF has made multiple investments to bolster cybersecurity at agencies that handle large volumes of personal information. Tens of millions of people – from federal student loan borrowers to Selective Service enrollees, federal employees, and retirees – will have their information better protected at the Department of Education, Office of Personnel Management, Selective Service System, and GSA.
  • Strengthening governmentwide collaboration. The TMF is making strategic investments that cut across government silos. On zero trust, the TMF connected three agency project teams to create a cybersecurity cohort. This cohort meets regularly to share their progress and document lessons learned for other agencies considering similar projects – thus amplifying the impact of ARP funding on cybersecurity across government.
  • Advancing public-facing digital services. The TMF has made investments to improve how the public interfaces with government services. People will be able to access public services and benefits more easily and equitably through Login.gov’s authentication and identity verification options with increased cybersecurity protections for current and future users. Investment in the Southwest Border Technology Integration Program will speed up and secure border processing by digitizing paper-based operations and improving data sharing capabilities between DHS and its partner agencies.

“We’ve rapidly scaled up the TMF in the year since the ARP’s passage, with more investment in critical technology modernization projects than the previous three years combined,” said TMF Executive Director Raylene Yung. “The TMF is in place to serve as a catalyst – to show others what’s possible with the technology and teams we have today – and to scale secure, innovative practices across government. Our recent investments are a great example of how TMF-backed projects can be more than the sum of their parts: By identifying cross-cutting opportunities for collaboration through cohorts and shared services, these investments have a multiplier effect and help move us toward an equitable, effective, and accountable government that delivers results for all.”

The ARP also made critical investments in the FCSF, which enables public access and engagement with the government digitally through an array of public and agency-facing products, services, and programs. The FCSF initiatives make government services more accessible, efficient, and effective with modern applications, personnel, and software solutions.

“These investments aren’t just about technology but what tech can do for people: families who got easier access to the child tax credit, homeowners who need mortgage relief, and the millions of people who deserve accessible and secure government services,” said Dave Zvenyach, Technology Transformation Services Director. “We look forward to continuing to deploy these dollars in impactful ways that generate value and improve the lives of the public.”

Examples of how GSA has implemented ARP investments through the Federal Citizen Services Fund include:

  • Providing resources to assist families eligible for the Child Tax Credit. By funding the FCSF, the American Rescue Plan helped GSA’s Technology Transformation Services (TTS), in collaboration with the White House/U.S. Digital Service and the Department of the Treasury, to expand awareness of the increased and expanded Child Tax Credit (CTC). The effort included creating and distributing content for ChildTaxCredit.gov, back-to-school outreach toolkits, FAQ documents, and guidance in multiple languages to increase awareness and access to the CTC. Overall, the CTC reached more than 61 Million children in December and cut monthly child poverty by 30%.
  • Strengthening and diversifying the federal technology workforce through the U.S. Digital Corps. Funding from the American Rescue Plan, with considerations for diversity, equity, and inclusion, allowed GSA’s FCSF to launch the U.S. Digital Corps (USDC), the first-ever program for early-career technologists to work across the federal government to modernize and simplify services for the public. After an overwhelming response from over 1,000 applicants and with 70 agencies interested in hosting Fellows, the first cohort of around 30 U.S. Digital Corps Fellows will begin work in June 2022.
  • Reimagining USAGov to expand its role in providing trusted access to government information and services. Funded in part by ARP, USA.gov will be redesigned to become an even more centralized and streamlined resource. User testing for the updated website was recently completed and principles of diversity, equity, inclusion, and accessibility were incorporated in its design. There will be “no wrong door” for the public to engage with the government and access the information and resources it needs.
  • Learning what works to support equitable delivery of the ARP. GSA’s Office of Evaluation Sciences (OES) is collaborating with federal agencies to support equitable outcomes through ARP funds and programs. A set of new evaluations seeks to better understand how to improve awareness, access, and allocation of ARP programs with equity goals. The evaluations will be intentional and strategic in building evidence to understand the role of those programs and supported interventions in improving outcomes for historically underserved populations.

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About GSA: GSA provides centralized procurement for the federal government, managing a nationwide real estate portfolio of more than 370 million rentable square feet and overseeing approximately $75 billion in annual contracts. GSA’s mission is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across government, in support of the Biden-Harris administration’s priorities. For more information, visit GSA.gov and follow us at @USGSA.

More Identity Verification and Onboarding Locations Announced for the Federal Workforce

Source: United States General Services Administration

March 10, 2022

GSA, USPS Credentialing Collaboration Expands Nationwide to Local Post Offices

WASHINGTON — The U.S. General Services Administration (GSA) and the United States Postal Service (USPS) will open six additional USAccess Credentialing Post Office Sites (CPOS) nationwide this summer, with plans to have a total of 22 CPOS operating nationwide by close of 2022. This aligns with the goal to strengthen and empower the federal workforce by giving them more options to enroll, receive, and update their security credentials at a designated USPS location, even on the weekends. By making credentialing easier for federal workers, we ensure the continuity of services for the American people.

The first group of expansion sites are projected to open in the following cities:

  • Sacramento, California
  • New York
  • Houston
  • Lakeland, Florida
  • San Marcos, Texas
  • Fredericksburg, Virginia

“This offers new opportunities for USAccess to expand to needed areas and address the shifting federal workforce, making shared services more accessible,” said Laura Stanton, assistant commissioner, Federal Acquisition Services, Information Technology Category.

Successful Pilot Program

The USAccess Point pilot launched November 5, 2020 to:

  • enhance customer service,
  • create efficiency,
  • and prove federal services can be delivered by leveraging the nation’s largest retail infrastructure.

“The U.S. Postal Service’s expanded relationship with GSA USAccess is an excellent, real-world example of delivering services closer to where they are needed,” said Jeff Tackes, USPS director of Digital Business Services. “By partnering with all levels of government to engage and provide services for citizens, the U.S. Postal Service increases government visibility and increases revenue. This program aligns perfectly with the Postmaster General’s Delivering for America plan.”

This proven collaboration between GSA and USPS was instrumental in extending USAccess credentialing services for the federal workforce and federal contractors to more locations.

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About GSA: GSA provides centralized procurement for the federal government, managing a nationwide real estate portfolio of more than 370 million rentable square feet and overseeing approximately $75 billion in annual contracts. GSA’s mission is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across government, in support of the Biden-Harris administration’s priorities. For more information, visit GSA.gov and follow us at @USGSA.

The Technology Modernization Fund Announces $9 Million for Transformative Projects to Protect Personal Data, Modernize Key Systems at Two Agencies

Source: United States General Services Administration

March 7, 2022

Two newest Technology Modernization Fund (TMF) investments funded by American Rescue Plan boost cybersecurity and public-facing services at small agencies

WASHINGTON – Today, the Technology Modernization Fund announced investments to modernize key systems, transform operations, and safeguard Americans’ personal data at two small federal agencies, the U.S. Postal Regulatory Commission (PRC) and the Selective Service System (SSS).

The $9 million in funding represents the next set of investments funded by the American Rescue Plan, which provided the TMF with $1 billion to address urgent technology modernization challenges and bolster cybersecurity across the federal government.

“The TMF is laser-focused on delivering impact and value for taxpayers, and these strategic investments will have an outsized benefit for the public,” said GSA Administrator Robin Carnahan. “Hundreds of millions of Americans interact with the U.S. Postal Service and Selective Service, and these investments in the U.S. Postal Regulatory Commission and Selective Service System will make those interactions easier, more responsive, and more secure.”

“These investments will support transformational change at these two agencies, which is exactly what the TMF is here to do,” said TMF Board Chair and Federal CIO Clare Martorana. “This funding will allow the PRC to modernize internal and public-facing tools, and give their customers a better digital experience. And it will allow SSS to move quickly to scale technical operations to meet the nation’s needs through a cloud-first software and data architecture that protects the data of millions of customers.”

The TMF offers a flexible funding model for agencies to deliver results quickly and incrementally through defined milestones and ongoing oversight. Agencies identify critical needs and submit initial proposals, which are assessed by the TMF’s cross-functional team of technical and program evaluators. These evaluators identify promising proposals and work with agencies to improve project plans prior to consideration by the TMF Board.

These two investments resulted from close collaboration between the TMF and project teams, and will modernize key systems, improve cybersecurity, and make services more accessible to the public:

  • IT Modernization, U.S. Postal Regulatory Commission (PRC) The PRC is a small agency with a big mission: independent oversight of the U.S. Postal Service (USPS), a global operation that delivered over 128 billion pieces of mail in FY 2021 and operates more than 34,000 post offices. The PRC provides critical oversight of postal pricing and collects public input on USPS decisions such as the opening and closing of post offices. This TMF investment will modernize the PRC’s website and key systems, allowing the public to more easily access and participate in the Commission’s proceedings and equip PRC staff with resources to more effectively provide oversight of USPS operations.
  • Registration and Verification Modernization, Selective Service System (SSS)The SSS is a small agency charged with registering all male U.S. citizens and immigrants residing in the United States between the ages of 18 and 25 in preparation for any mobilization for national defense. The SSS’s team of 115 manages over two million Selective Service registrations and approximately six million enrollment verification checks annually. These checks ensure eligibility for student aid, over four million federal civilian and local government jobs, and free job training. This TMF investment will bolster cybersecurity and protect the personal information of tens of millions of Selective Service registrants.

The TMF process can be especially valuable for smaller agencies, whose budgets and technical staff are often stretched thin. TMF funding is both predictable and incremental, offering smaller agencies a unique opportunity to fund transformative initiatives which might otherwise be difficult to sustain under the annual appropriations system.

“We are grateful for the TMF Board’s investment in the PRC’s proposal to modernize its IT infrastructure and the assistance provided by GSA throughout this process,” said PRC Secretary and Chief Administrative Officer Erica Barker. “GSA supported the Commission with a program management team that helped us through every stage, from initial proposal creation to evaluation before the TMF Board. The TMF investment will accelerate the deployment and scaling of key initiatives, helping the Commission meet its mission of ensuring the transparency and accountability of the Postal Service to the American public.”

Funds for TMF projects are distributed incrementally and are tied to performance targets and delivery milestones which are assessed at quarterly board reviews. The program management office at GSA also provides hands-on technical support to project teams throughout the project lifecycle to ensure successful execution.

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About the TMF: The Technology Modernization Fund (TMF) is an innovative funding vehicle that gives agencies additional ways to deliver services to the American public more quickly, provide better security for sensitive systems and data, and use taxpayer dollars more efficiently.

The TMF is overseen by the Technology Modernization Board, composed of government IT leaders representing proven expertise in technology, transformation, and operations. To date, the TMF has announced investments totaling over $400 million. These investments have supported projects ranging from providing a single secure login experience for government websites to digitizing the temporary worker visa program and modernizing systems that support crop inspection and certification. The TMF has received $175 million through the annual budget process and $1 billion through the American Rescue Plan to fund modernization projects to date. For more information, visit: tmf.cio.gov.

About GSA: GSA provides centralized procurement for the federal government, managing a nationwide real estate portfolio of nearly 370 million rentable square feet and overseeing approximately $75 billion in annual contracts. GSA’s mission is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across government, in support of the Biden-Harris administration’s priorities. For more information, visit GSA.gov and follow us at @USGSA.

GSA Announces Public Auction for Nearly 51 Acres of Land in South Weymouth, MA

Source: United States General Services Administration

March 7, 2022

BOSTON – The U.S. General Services Administration (GSA) is hosting an online auction of approximately 51 acres in South Weymouth, MA, as part of its mission to deliver value and savings in real estate, acquisition, technology, and other mission support services across the government.

The site is listed on GSA’s real property website (real estate sales.gov) as Weymouth Woods and was a former housing site for the US Coast Guard.

  • Located at Shea Memorial Drive, South Weymouth, MA 02190
  • Consists of two non-contiguous parcels
    • The larger parcel is 50.31 acres, with frontage on Shea Memorial Drive
    • The smaller parcel is 0.77 acres, with access from Memorial Grove Avenue
  • Offered “AS IS” and “WHERE IS”

Property Details

The Property was transferred from the U.S. Navy to the U.S. Coast Guard in 1998 and included a mix of four-plex, three-plex and single-family units totaling 165 residential units. Demolition of the housing units began in 2003 and was completed in 2015, leaving a few ancillary structures (e.g., garages, administrative building).

The property is improved with:

  • Nearly 6,000 linear feet of roadway
  • Underground infrastructure
  • Three storage garages
  • A 2,500 square foot maintenance office and 1,400 square foot supporting workshop
  • Surface parking and perimeter fencing.

The property is located one mile from the MBTA South Weymouth Commuter Rail Station.

For additional information, prospective bidders are encouraged to read the Invitation for Bids at: https://realestatesales.gov/ATTACHMENT/REGNB/BOSTN/2022.3.1.IFB.Weymouth.pdf

Prospective bidders can view a video of the property at: https://youtu.be/JXysiQo6KVQ.

Auction Details

The auction opened March 1, 2022, at 2:00 p.m. CT.

Those interested in bidding are required to register in advance and submit a $150,000 registration deposit. The starting bid will be $500,000 and bid increments will be $50,000.

Potential bidders are invited, urged and cautioned to inspect the Property prior to registering and submitting a bid. Inspection dates will be posted to the website and coordinated with the GSA Project Manager Kevin Legare.

For additional details and inquiries/questions regarding a property inspection:

Contact:
Kevin Legare
Phone: 617-565-5700
Fax: 617-565-5720

Kevin.Legare@gsa.gov

The marketing and sales effort is being handled by GSA’s New England Region Real Property Utilization and Disposal Division. The division provides realty services to federal agencies throughout the region, as well as in New Jersey, New York, Ohio, Indiana, Illinois, Michigan, Minnesota, Wisconsin, Puerto Rico and the U.S. Virgin Islands.

For inquiries/questions regarding payment, contact the following sales office:

New England Region
10 Causeway Street
11th Floor
Boston , MA 02222

Phone: 617-565-5700
Fax: 617-565-5720

GSA’s New England Region provides centralized procurement for the federal government by managing its real estate portfolio, products and services throughout Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont.

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About GSA:

GSA provides centralized procurement for the federal government, managing a nationwide real estate portfolio of nearly 370 million rentable square feet and overseeing approximately $75 billion in annual contracts. GSA’s mission is to deliver value and savings in real estate, acquisition, technology, and other mission-support services across government, in support of the Biden-Harris Administration’s priorities. For more information, visit GSA.gov and follow us at @USGSA.