FBI Tech Tuesday: ‘Tis the Season for Holiday Scams

Source: Federal Bureau of Investigation (FBI) State Crime News

PHOENIX, AZ—Shoppers looking for a good deal this holiday season, be on the lookout for scammers trying to steal a deal too! According to the FBI’s Internet Crime Complaint Center (IC3), Arizona ranked 17 in the number of alleged scam victims reported in 2019, with 7,795 consumers claiming a reported total loss of more than $47 million. This year, FBI Phoenix wants local shoppers to enjoy a scam-free holiday season by remaining vigilant against the following schemes.

Online Shopping Scams: If a deal looks too good to be true, it probably is! Scammers often offer amazing deals via phishing emails or advertisements. Such schemes may offer brand-name merchandise at extremely low prices or offer gift cards as an incentive. Other sites may offer products at a great price, but the products being sold are not the same as the products advertised. Victims may end up paying for an item, giving away personal information, and receive nothing in return except a compromised identity.

Social Media Scams: Consumers should beware of posts on social media sites that appear to offer vouchers or gift cards. Some may appear as holiday promotions or contests. Others may appear to be from known friends who have shared the link. Often, these scams lead consumers to participate in an online survey that is designed to steal personal information. If you click an ad through a social media platform, do your due diligence to check the legitimacy of the website before providing credit card or personal information.

Gift Card Scams: During the holiday season, consumers should be careful if someone asks them to purchase gift cards for them. In these scams, the victims receive either a spoofed email, a spoofed phone call, or a spoofed text from a person in authority requesting the victim purchase multiple gift cards for either personal or business reasons. The gift cards are then used to facilitate the purchase of goods and services, which may or may not be legitimate.

Payment Red Flags: Be cautious of sellers and websites that demand payment solely through gift cards. Scammers sometimes encourage shoppers to conduct wire transfers, allowing criminals to quickly receive illicit funds. Credit cards provide several layers of security against fraud and are typically the safest way to conduct online shopping.

Charity Scams: Charity-related frauds increase during the holidays as individuals seek to donate money to those less fortunate. Criminals use phone calls, email campaigns, and fake websites to solicit on behalf of fraudulent charities. Scammers target people who want to donate to charity, then hoard their well-intentioned donations while those most in need never see a dime.

Tips to protect yourself from holiday fraud schemes:

  • Buy directly from a secure and reputable website.
  • Beware of social media posts that appear to offer special vouchers or gift cards, or particularly low prices.
  • Verify the legitimacy of buyers or sellers before making a purchase. If you’re using an online marketplace or auction website, check feedback ratings.
  • Avoid solicitations or ads with misspelled words, broken English, or requests to pay for your order with a gift card.
  • Track your order through your original confirmation email.
  • Check credit card statements routinely. If possible, set up credit card transaction auto alerts or check your balance after every online purchase. It is important to check statements after the holiday season, as many fraudulent charges can show up even several weeks later.
  • Ensure a site is secure and reputable before providing credit card number online. Don’t trust a site just because it claims to be secure.
  • Be cautious of emails claiming to contain pictures in attached files, as the files may contain viruses. Only open attachments from known senders and scan all attachments for viruses if possible.
  • Verify requests for personal information from any business or financial institution by contacting them using the main contact information on their official website.
  • Be cautious when dealing with individuals outside of the country.
  • Only donate to known and trusted charities. Legitimate charities do not solicit donations via money transfer services or ask for donations via gift cards.
  • Make contributions directly, rather than through an intermediary, and pay via credit card or check. Avoid cash donations, if possible.
  • Beware of organizations with copycat names similar to reputable charities; most legitimate charity websites use .org (not .com).

If you suspect you’ve been victimized, contact your financial institution immediately, then inform your local law enforcement agency or FBI Phoenix at (623)466-1999. Victims are also encouraged to file a complaint with the FBI at ic3.gov.

For more information on Internet scams and how you can protect yourself visit https://www.fbi.gov/scams-and-safety/on-the-Internet

FBI Warns Public of ‘Virtual Kidnapping’ Extortion Calls

Source: Federal Bureau of Investigation (FBI) State Crime News

PHOENIX, AZ—The Federal Bureau of Investigation Phoenix Division wants to warn the public about “virtual kidnapping” extortion calls happening in Arizona.

FBI Phoenix has recently received reports where victims are getting calls from criminals claiming to have kidnapped their loved ones and threatening to harm them unless a ransom is paid. Sometimes a female can be heard crying or screaming in the background of the call. No one is physically kidnapped in these extortion schemes, but they are often traumatic for everyone involved. Many of the calls originate in Mexico.

Law enforcement agencies have been warning the public of virtual kidnapping schemes for some time. Although virtual kidnapping takes on many forms, it is always an extortion scheme—one that often tricks victims over the phone into paying a ransom to free a loved one they believe is being threatened with violence or death when in fact the virtual kidnappers have not actually kidnapped anyone. Instead, through deceptions and threats, they coerce victims to pay a quick ransom before the scheme falls apart. On average, families send thousands of dollars to the scammers before contacting law enforcement.

The FBI believes most virtual kidnappings for ransom remain unreported. We hope to raise awareness about this most recent scheme and equip individuals with the knowledge they need to avoid becoming a victim of this crime. Although the FBI does not keep national statistics of virtual kidnapping for ransom, according to the FBI’s Internet Crime Complaint Center (IC3) in 2019, extortion scams had the third highest victim count in the U.S., behind phishing scams, and non-payment/non-delivery scams. Arizona had 1,092 victims of extortion in 2019.

If you get this type of call, whether you think it’s an extortion scheme or a legitimate kidnapping, contact law enforcement immediately.

To avoid becoming a victim of this extortion scheme, look for the following possible indicators:

  • Calls are usually made from an outside area code
  • May involve multiple phone calls
  • Calls do not come from the kidnapped victim’s phone
  • Callers go to great lengths to keep you on the phone
  • Callers prevent you from calling or locating the “kidnapped” victim
  • Ransom money is only accepted via wire transfer service

If you receive a phone call from someone who demands payment of a ransom for a kidnapped victim, the following should be considered:

  • Stay Calm
  • Slow the situation down
  • Avoid sharing information about you or your family during the call.
  • Request to speak to the victim directly; ask for “proof of life.”
  • Listen carefully to the voice of the kidnapped victim and ask questions only the victim would know.
  • Request the kidnapped victim call back from his/her cell phone.
  • Attempt to text or contact the victim via social media.
  • Attempt to physically locate the victim.
  • Don’t agree to pay a ransom, by wire or in person. Delivering money in person can be dangerous.

FBI Phoenix is committed to working with our state and local law enforcement officers to increase public awareness regarding the threat posed by virtual kidnappings and will continue to investigate and refer these types of cases for prosecution.

For more information on virtual kidnapping for ransom schemes, read here: https://www.fbi.gov/news/stories/virtual-kidnapping.

Woman Federally Charged with Attempting to Carry a Weapon on an Aircraft

Source: Federal Bureau of Investigation (FBI) State Crime News

On November 28, 2020, Erine Aisha Robertson, 36, attempted to pass through a TSA checkpoint at Phoenix Sky Harbor International Airport with intent to board a commercial aircraft while carrying a folding knife concealed in her bra. Robertson was charged in a criminal complaint filed in federal court, with Attempting to Carry a Weapon on an Aircraft in violation of 49 U.S.C Section 46505(b)(1). Complaints and indictment are only accusations, and a defendant is presumed innocent unless and until proven guilty.

Related court documents and information may be found on the website of the District Court for Arizona at http://www.azd.uscourts.gov/ or on PACER https://www.pacer.gov/, magistrate number: 2:20-mj-00306

The FBI would like to thank the Transportation Security Administration, Phoenix Police Department, Phoenix Sky Harbor Airport, and the United States Attorney’s Office, District of Arizona, for their work on this case.

Per policy, the FBI does not release booking photos.

Arizona 2020 Money Mule Initiative

Source: Federal Bureau of Investigation (FBI) State Crime News

Federal, State, and Local Partners Join Forces to Serve More Than 70 Warnings

TUCSON, AZ—Increased “money mule” activity in Arizona is the focus of a two-month multi-agency initiative to identify, disrupt, investigate, and prosecute these financial fraud schemes.

A money mule is a person who transfers illegally acquired money on behalf of, or at the direction of, another person. Money mules often receive a commission for the service. Many provide assistance because they believe they are in a trusting or romantic relationship with the individual asking for help or are attempting to get their money back from a previous scheme in which they were victimized.

Much of the money moved through these third parties is stolen through Internet-enabled frauds, thefts, and scams. While some money mules may be genuinely unaware of their involvement in a criminal scheme, many fully understand they are moving money attained from unlawful activities. Those individuals who act as money mules with the knowledge that they are furthering a fraud scheme may be subject to criminal prosecution for committing a serious felony, such as money laundering.

From October 23 to November 18, law enforcement and prosecuting agencies, including the U.S. Attorney’s Office District of Arizona, Homeland Security Investigations (HSI), and the Federal Bureau of Investigation (FBI), with the assistance of 12 partner agencies, united to conduct more than 70 interviews with individuals whose financial transactions indicated they were acting as money mules.

During the initiative, agencies identified a variety of fraud schemes used to exploit these individuals, including computer technical support scams, romance scams, lottery scams, Internal Revenue Service imposter scams, and employment scams.

Over the span of two months, law enforcement took actions throughout Arizona to halt the conduct of money mules by serving more than 70 warning letters, which informed recipients that they could be prosecuted if they continued aiding and abetting these fraud schemes. The coordinated initiative focused on elder fraud cases where senior citizens served as money mules, including grandparent scams and romance scams.

The U.S. Attorney’s Office, District of Arizona, HSI, and FBI would like to thank the following agencies involved in this initiative for their unwavering commitment and outstanding work:

  • Arizona Attorney General’s Office
  • Department of Homeland Security Office of Inspector General
  • Internal Revenue Service Criminal Investigation
  • Marana Police Department
  • Nogales Police Department
  • Oro Valley Police Department
  • Pima County Sheriff’s Department
  • Sahuarita Police Department
  • Tohono O’odham Police Department
  • Tucson Police Department
  • U.S. Postal Inspection Service
  • U.S. Secret Service

For more information on money mules, including tips and what you can do if you think you are being targeted, please visit:

Nine Arrested on Fort Apache Indian Reservation

Source: Federal Bureau of Investigation (FBI) State Crime News

FORT APACHE, AZ—On November 18, 2020 the Federal Bureau of Investigation, United States Marshals Service and White Mountain Apache Tribe, in connection with our state, local, federal, and tribal law enforcement partners, executed eight federal arrest warrants on the Fort Apache Indian Reservation. In addition, one tribal arrest (not listed) was made as a result of the operation.

Most of the warrants executed were in connection with probation violations however, the following were arrested and indicted in connection with violent crimes:

  • Sebastian Benally, 23,18 U.S.C 1153 and 113(a)(6) (CIR: Assault Resulting in Serious Bodily Injury), 18 U.S.C. 1153 and 113(a)(3) (CIR: Assault with a Dangerous Weapon).
  • Steven Caddo, 29, 18 U.S.C 1153, 113(a)(7) and 226 (CIR-Assault Resulting in Substantial Bodily Injury), 18 U.S.C 1152 and 113(a)(3) (CIR: Assault with a Dangerous Weapon) 18 U.S.C. 1153, 113(a)(8), 113(b)(4), 113(b)(5), and 2266 (CIR-Assault by Strangling or Suffocation).
  • Zachary Walker, 29, 18 U.S.C 1153, 2241(a), and 2246(2)(A) (CIR-Aggravated Sexual Abuse), 18 U.S.C 1153, 2244(a)(1), and 2246(3) (CIR-Abusive Sexual Contact).

Authorities are still looking for six individuals who were indicted and have outstanding warrants related to probation violations. Anyone with information on the whereabouts of these individuals is encouraged to call local law enforcement, the U.S. Marshals Service at 1-877-WANTED2, or the FBI at 623-466-1999.

  • Steven Lee Caddo, 29 3:20-cr-08127-JJT, Apprehended
  • Zachary Walker, 29 3:20-cr-08117-SPL, Apprehended
  • Sebastian Benally, 3:20-cr-08136-DLR, Apprehended
  • Carmen Dosela, Probation Violation, Apprehended
  • Matthew Timothy Nozie, 37, Probation Violation, Apprehended
  • Brandon Kyle Aday, 25, Probation Violation, Apprehended
  • Larnardo Quillan Quintero, 32, Probation Violation, Apprehended
  • Juakeen Koby Wycliffe, 23, Probation Violation, Apprehended
  • Chavez Bo Henry, 32, Probation Violation, Outstanding Warrant
  • Desman Derwin Wool, 22, Probation Violation, Outstanding Warrant
  • Steven Tyler Ivens, 30, Probation Violation, Outstanding Warrant
  • Tristin Bradley Aday, 23, Probation Violation, Outstanding Warrant
  • Alverson Laban Jack Thompson, 36, Probation Violation, Outstanding Warrant
  • Bernita Joy Bonito, 26, Probation Violation, Outstanding Warrant

The suspects listed were charged in indictments, filed in federal court. An indictment is only an accusation, and a defendant is presumed innocent unless and until proven guilty. Related federal court documents may be found on the website of the District Court for Arizona or on PACER.

The FBI would like to recognize the outstanding coordination with the U.S. Marshals Service along with the Drug Enforcement Administration, Bureau of Indian Affairs, White Mountain Apache Tribe, United States Attorney’s Office District of Arizona, and all members of the Eastern Arizona Safe Trails Task Force (EASTTF).

The EASTTF is comprised of the Arizona Department of Public Safety, White Mountain Apache Tribe Police Department, Gila County Sheriff’s Office, Pinetop-Lakeside Police Department, Show Low Police Department, Bureau of Indian Affairs, and the FBI.